Christmas opening hours

Main Office will be closed Wednesday 25th December and re-opens Thursday 2nd January. Technical and Service will be open Friday 27th December 8am – 5pm & Saturday 28th December 8am – 12pm

Here for you

Whether you have a question or a problem, or you’d like advice on our range of heating solutions, our dedicated customer service team is here to help you. We also have a LiveChat service that may help answer your query and, don’t worry, you won’t be chatting to an algorithm but to one of the team here at head office.

During office hours, which are Monday to Friday: 8am-5pm (technical help desk and customer service) and Saturday: 8am-12pm (technical & service help desk only), you can call us on 01527 888000.

If you need to contact us out of hours, please email us here or complete our online form here, and we’ll get back to you within 24 hours.