- Is the Comfort Touch thermostat compatible with my boiler?
The Comfort Touch is a modulating room thermostat that automatically adjusts your central heating boiler’s power output in response to your desired temperature setting. This ensures long-lasting, energy-efficient boiler operation. It only works in combination with Intergas Smart Power-compatible boilers (February 2017 or later).
- Can I use my Comfort Touch in combination with underfloor heating?
Yes, it’s possible to use your Comfort Touch with underfloor heating. Underfloor heating responds more slowly than regular radiators. You can adjust your heat settings on the configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Ctrl’ screen. Set the control response time for underfloor heating to ‘1’ (SLo).
- Can I set my Comfort Touch to Fahrenheit?
Yes, of course. Adjust this setting on your Comfort Touch’s configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Conf’ screen. Select either ‘Celsius’ or ‘Fahrenheit’.
- How should I clean my Comfort Touch?
Your Comfort Touch comes with a special cleaning mode. Press the ‘•’ symbol for 2 seconds to activate cleaning mode. This temporarily locks your Comfort Touch so that you can clean its screen without inadvertently altering any settings. The lock lapses automatically after 30 seconds.
- Can I adjust my Comfort Touch`s brightness?
Yes, of course. By default, the Comfort Touch’s brightness level is set to 5 (max. 10). Adjust this setting on your Comfort Touch’s configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Bri’ screen. Adjust the brightness, as desired.
- How can I alter my Comfort Touch`s settings?
You can alter your Comfort Touch’s settings on its configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Adjust the thermostat’s settings, as desired. Use the ‘+’ and ‘–’ symbols to scroll through the various menus. Confirm selections by tapping centre dot.
- What does it mean if I see a flashing 'Ot' on my Comfort Touch?
This means that OpenTherm® communication between the thermostat and boiler is not responding. Check the thermostat’s connection to the boiler. Please contact your installer if in any doubt.
- What does it mean if I see a flashing 'F' on my Comfort Touch?
This means the boiler has a fault. The ‘F’ symbol may or may not be followed by either a single- or double-digit code. Please consult your boiler’s user manual for an explanation of this fault code. Please contact your installer if this doesn’t resolve your problem.
- What does it mean if I see a flame symbol on my Comfort Touch?
The flame symbol means your boiler is currently heating.
- What should I do if I only see a dot on my Comfort Touch?
It’s up to you whether you want your Comfort Touch to display a fixed room temperature, or not. Adjust this setting on your Comfort Touch’s configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Stby’ screen. Select either ‘On’ (room temperature displayed by default) or ‘Off’ (room temperature hidden by default).
- What should I do if the screen is blank?
If your Comfort Touch’s screen is blank, then it’s not getting any power. Plug in your boiler and check the cables and connection to the thermostat.